Managing Devices

The Device List section displays all Device Management Agent (DM Agent)-managed devices and Work from Home (WfH) Client-managed devices. The devices are grouped based on IP Address, Model Name, and Hostname. If you are managing Brother devices, these devices are listed under a separate entry in the Models list.

In this section, you can create categories and groups to manage your fleet efficiently. Selecting a device in the Device List grid will display the device properties.

Please see an example below when the Device List is populated.

Here is a list of what you see in the Device List section.

Number Description

 

The "IP Address" and "Models" are called Categories

The folder "192" is a Group under the category "IP Address".

  • The categories "IP Address", "Models", and "Host Name" are default categories.

  • Create customized categories and groups in Create Categories and Groups.

The Device List displays all your registered devices.
  • You can control the type of device information displayed in the list by setting the View.

    For more details, go to Set Device View.

  • When searching for a device or group, you can narrow down your search by using the filter.

    See Filter Device List for more details.

  • Export device list into CSV file.

    Click the export icon to export the list. If you apply filter on your list view, only the devices shown in the filtered list will be exported.

    Similarly, if you open a group with limited number of devices, only the devices within the group is exported.

    The exported filename will be in this format: <Date and time and timezone> DeviceList.csv

  • To add devices go to Add Devices to CloudStream DM.

    You can only add devices if you have enough Device Management licenses.

    Even if the DM Agent embedded deployment is successful, the devices will not be added.

    Please acquire additional licenses and then activate them in License Management.

  • To de-activate or re-activate an MFP device go to Deactivate or Reactivate a Device.
The Device Properties pane is opened when you select a device in the Device List.

Please see Device Main Properties.

Work from Home (WfH) Devices.

Clicking the [Delete] button in the Device List will only remove the device from the list temporarily if a certificate is still active.

Note that when the “Atremote Management Mode” in the Device List is set to “Managed,” it is not possible to delete a device from the DeviceList.

You must properly delete the device and its certificate. To delete a device, please go to Remove Device from CloudStream DM.

In summary, you can effectively manage and monitor your devices by using the following functions.

Manage Device List Display

Create Categories and Groups.
Set Device View.
Filter Device List.

Viewing Device Properties

Device Main Properties.
Status Details.
Counters.
Activity Logs.
Optional Properties.
Access Profiles.
History.

Work from Home

Work from Home (WfH) Devices.
Set Work from Home Polling.
View WfH Device Groups.
WfH Device Properties.
Change WfH Device State.
Work from Home (WfH) Client.

Configure Devices

Configuration Task.
Device Policies.
Alert Policy.

Deactivate Device

Deactivate or Reactivate a Device

Remove Device

Remove Device from CloudStream DM.