Status Details

The following status information is supplied in this screen:

System Status. Displays the availability of the device on the network.
Printer Status. Displays the status of the printer function. When more than one status has occurred at the same time, the status with higher priority is displayed.
Toner / Ink Status. Displays the colors of the toner/inks and the remaining amount of each toner/ink.
Paper Tray Status. Displays the paper tray types and the paper orientation, size, type, and amount of remaining paper for each tray.
Output Tray Status. Displays the types of output trays and the status of each tray.
Supply Replace Count. Displays the replace counts if available for the selected device. If no replace counts are available, this status does not appear.

System Status

Displays the connectivity status of the device on the network. If the Status: System reports as "Ready", the device is connected and reachable by CloudStream. However, if the Status: System reports as "No Reply", the device is not reachable, and therefore polling information for printer, toner/ink, paper try, output try and supply replace counts will also report as "No Reply".


Printer Status

There are five printer statuses, and an example of Printer Status is displayed below.

If you want to see all device status history, go to History.

Details of each status are described in the tables below.

System Status

Icon Description
No reply
Service Call
Waiting for Supply
Out of toner/ink
Paper jam
Out of paper
ADF paper jam
Maintenance
Fax transmission error
Cover is open
Other error
Access attack detection
Available

Printer Status

Icon Description
No reply
Out of toner/ink
Paper jam
Out of paper
Cover is open
Other error

Offline

Warm-up

In use

Toner/ink low

Paper low

Caution

Low energy mode-waiting
Available

Fax Status

Icon Description
No reply

Service call

Out of toner/ink
Paper jam

ADF paper jam

Out of paper
Cover is open
Other error

Warming up

In use

Toner/ink low

Caution

Low energy mode-waiting
Available

Copier Status

Icon Description
No reply

Service call

Receiving maintenance
FAX transmission error

ADF paper jam

Cover is open
Other error

In use

Out of toner/ink
Paper jam
Out of paper

Warming up

Toner/ink low

Caution

Low energy mode-waiting
Available

Scanner Status

Icon Description
No reply

Service call

ADF paper jam

Cover is open
Other error

In use

Caution

Low energy mode-waiting
Available