Brother MPS Integration
CloudStream can integrate with the Brother automated consumable delivery system (MPS). Brother MPS is supported in major countries in RE region only.
The integration requires installation of the Device Monitoring Service on a separate server to provide monitoring functionality of up to 5000 Brother devices. Note the service does not support device management.
For a list of supported Brother models, refer to https://supportsite.eu.cloudstream.ricoh.com/product/device-support/brother/
Follow the procedures linked below to complete the integration:
|
|
Device Monitoring Service Installation | Review the server requirements in On-Premise Device Monitoring and then complete the installation tasks. The installer is available in CloudStream from System ® Software Download and locate the Device Monitoring Service. Click on the version number to begin the download. |
|
|
Device Monitoring Service Polling & Discovery | Perform discovery from the Device Monitoring Service that appears under Device Configuration. The discovery range should include all Brother devices that will be monitored from CloudStream. |
|
|
Identify Device Monitoring Discovered Devices in the Device List | Confirm that the Brother device(s) have been added to the Device List. |
|
Polling & Discovery Settings | Configure polling timing for devices polled by the Device Monitoring Service. |
|
Create an Alert Policy for Brother Consumables | Create an alert policy with custom messaging for specific Brother alert triggers. |
|
Run the Device Consumables Replace for Brother MPS Report | Create a report task to run on a daily schedule with specific parameters needed for Bother devices. |