Alert Policy for Brother Consumables

To generate an email that notifies when relevant consumable supplies for Brother devices are needed, specific settings are required to generate the alert details. It is recommended to create an alert policy for each supply needed to integrate Brother MPS.

To create an alert notification, follow the steps below:

1. Login as an administrator.

2. Go to System and click Alert Policies.

3. Click Add.

4. In the General section, enter the Policy Name.

5. For the Triggers, select the criteria that will enable an Error or Warning.

6. For Other supply alerts (such as Drum/Belt/PF kit options), enable the Alert Number checkbox and enter the specific target status number from the table below. For example, for Replace WT Box, enter the status code 99901.

7. To set a Toner alert, enable the Toner Level checkbox, and then click +. A new row appears in the table, and you can click in each column to select the values. In the example below an alert has been created for Black toner when it reaches less than 20%. Remember to click Save in the Toner Level section to save each added toner level warning.
   

   If the toner is not set, the Toner/Ink status before removal is displayed. The Toner Almost Empty is displayed when the remaining amount is less then 10% only.

8. Set the conditions.

9. In the Message section, click Add. Select the Language. Click in the Subject field. The field is automatically populated with default information, including variables. Right-click on a default variable to view a list of replacement variables. The list will pop up on top of the screen and you can choose the suitable variable.
   

10. Enter the Email Address that will receive the message.

11. Modify the body text as needed. The default body uses variables to provide the detected error/warning information that prompted the device state and specific details about the device itself (shown below). You can remove information if it is not relevant.

    __________________________________________

    The device status has changed. <br>

    Detected on: $[device.dev_status_polltime]$<br>

    Device Display Name: $[device.displayname]$<br>

    System Status: $[device.dev_status_system]$<br>

    Printer Status : $[device.dev_status_printer]$<br>

    Copy Status: $[device.dev_status_copier]$<br>

    Fax Status: $[device.dev_status_fax]$<br>

    Scanner Status: $[device.dev_status_scanner]$<br>

    IP Address: $[device.dev_ipaddress]$<br>

    MAC Address: $[device.dev_mac_address]$

    ____________________________________________________

12. Click Save.

13. Select the Monitored Devices.

14. Save the alert.

Target Status

Target Status Number	Description	Subject
99901	Drum End Soon	Status Notification [Drum End Soon]
99902	Replace Drum	Status Notification [Replace Drum]
99903	Belt End Soon	Status Notification [Belt End Soon]
99904	Replace Belt	Status Notification [Replace Belt]
99905	Replace Fuser	Status Notification [Replace Fuser]
99906	Replace Laser	Status Notification [Replace Laser]
99907	Replace PF Kit1	Status Notification [Replace PF Kit1]
99908	Replace PF Kit2	Status Notification [Replace PF Kit2]
99909	Replace PF Kit3	Status Notification [Replace PF Kit3]
99910	Replace PF Kit4	Status Notification [Replace PF Kit4]
99911	Replace PF Kit5	Status Notification [Replace PF Kit5]
99912	Replace PF KitMP	Status Notification [Replace PF KitMP]
99913	WT Box End Soon	Status Notification [WT Box End Soon]
99914	Replace WT Box	Status Notification [Replace WT Box]
	Toner Low (C)	Status Notification [Replace Toner (C)]
	Toner Low (M)	Status Notification [Replace Toner (M)]
	Toner Low (Y)	Status Notification [Replace Toner (Y)]
	Toner Low (BK)	Status Notification [Replace Toner (BK)]
	Replace Toner (C)	Status Notification [Replace Toner (C)]
	Replace Toner (M)	Status Notification [Replace Toner (M)]
	Replace Toner (Y)	Status Notification [Replace Toner (Y)]
	Replace Toner (BK)	Status Notification [Replace Toner (BK)]