Access Profiles and Accounts

There are three types of access profiles, and you can create multiple access accounts for each type.

Device Administrator Access Profile.
SNMP Access Profile.
SDK/J Platform Access Profile.

You must create at least one account for each profile to add devices to CloudStream DM successfully.

Ensure that the authentication information of the access account matches the authentication information configured on the device.

The authentication information of the device administrator must be the same as that of the printer administrator, who has all administrative privileges (Device Administrator, User Management, File Administrator, and Network Administrator).

Assigning Access Account

When a device is added to CloudStream DM, the DM Agent embedded selects the access accounts (SNMP, SDK/J, Device Admin accounts) that work with the device and assigns them as Profile. You can see it in Device Properties > Access Profiles.

Access accounts used by at least one device cannot be deleted from the Access Accounts screen.

When the access account settings do not match the device's accounts, or vice versa, the DM Agent embedded will look for other accounts in the Access Account screen that works, then assign the accounts to the device and carry on the task.

If no accounts match the device in the Access Account screen, the DM Agent will fail to communicate with CloudStream DM. The DM Agent will try again on the next polling and check if a working account has been created that matches the device's accounts.

To view the device’s assigned access account, do the following:

  1. Select the device from the Device List.

  2. The Device Properties is displayed; click the Access Profiles node.

  3. Each Access Profile has a setting named "Profile Name". Check the accounts profile and its details displayed as read-only.