Assign Print&Scan Administrator

Initially, you will be given a local user account with admin access to login to the Print&Scan portal. This account is created so you can assign administrator access to other administrators who login using their OpenID Connect (OIDC) account.

Prerequisites
The OIDC admin account that you are about to assign an administrative role must first login to the Print&Scan tenant using their OIDC account. This is an important step so you can search for their email addresses when you create an access control for them. To login, follow the steps in Login to Print&Scan with OIDC.

 

Follow the steps below to assign administrator role to an OIDC admin account.

1. Login to the Print&Scan portal using the local admin user provided by OpCo.

   The Print&Scan portal link will be provided to you by Ricoh OpCo.

2. Once logged in, go to Users and access and click Access control.

3. In the Access control page, click [Add].

4. In the authentication provider dropdown menu, select the RICOH CloudStream authentication provider.

5. Select "Administrator" as security role.

6. In User or group name, type the email address of the account you wanted to be an admin and click [Search].

   If you cannot find their email addresses, then they must not have signed in successfully to the Print&Scan portal. Please ask them to sign in successfully. Please refer to Login to Print&Scan with OIDC.

7. In the search result, select the email address.

8. Click [Save].

9. Inform the other admin that their account now has admin access and ask them to sign in again.