Configure Notification Condition

The Conditions section determines how the alert notifications will be delivered. There are four conditions for alert notifications options.

A. Notify only if criteria is repeated within specified time interval

Select this if you plan to notify the recipients when the triggers occur the specified number of times within the specified time interval.

When checked, the following will be enabled.

Item

Description

Repeat Count

Enter the threshold count for the times the trigger occurs.

Time Interval

Enter the time interval during which the trigger repeatedly occurs.

Maximum number

  • 60 minutes

  • 24 hours

  • 7 days

For example, an alert policy is created with the following information:

  • Triggers: Cover open

  • Condition:

    • Notify only if criteria is repeated within specified time interval

    • Repeat count set to 5.

    • Interval: 1 hour

When the monitored devices encounter Cover Open five times within 1 hour, an email notification is sent to the recipients.

B. Notify only if criteria is sustained for the specified time interval

Notification is sent if there are continuous occurrences within the specified time interval.

When checked, the following will be enabled.

Item

Description

Time Interval

Enter the time interval during which the trigger is sustained.

Maximum number

  • 60 minutes

  • 24 hours

  • 7 days

For example, an alert policy is created with the following information:

  • Triggers: Service Call

  • Condition:

    • Notify only if criteria is sustained for the specified time interval

    • Interval: 1 hour

When the monitored devices encounter Service Call for 1 hour, an email notification is sent to the recipients.

C. Resend Notification

This condition will resend the notification after the specified time has passed.

Note that you can check this condition with other conditions except for option A.

When checked, the following will be enabled.

Item

Description

Time Interval

Enter the time interval to resend the notification.

Maximum number

  • 60 minutes

  • 24 hours

  • 7 days

For example, an alert policy is created with the following information:

  • Triggers: Paper Jam

  • Condition:

    • Resend Notification

    • Interval: 24 hours

When the monitored devices encounter Paper Jam and the problem is not resolved within 24 hours, a new email notification is sent to the recipients.

D. Notify on cleared conditions

Sends an additional notification once the criteria or the trigger has been cleared.

Note that you can check this condition with other conditions except for option A.