Update the DM Agent Application

You can update the DM Agent application installed on the devices by running a configuration task in CloudStream DM.

Make sure you have the following precondition.

Prerequisites
The target device is already added to CloudStream DM, and device is online.

1. Login as an administrator.

2. Go to Device Configuration, then click Configuration Task.

3. In the Configuration Task screen, click [Add].

4. Enter the name of the configuration task. The task name must not be a duplicate of an existing configuration task.

5. (Optional) Enter the description of the task.

6. Select Apply as Task Type, then click [Save].

7. Open the Template node, then click [Select Target Template].

8. Select RICOH CloudStream Device Management Agent Update and then click to add the template to Target Templates pane.

9. Click [Save] then open Target Devices/Groups.

10. Select the target devices or device groups, then click [OK] to create the configuration task.

11. Select the created configuration task and click the [Run] button.

12. Go to Device Properties then Activity Logs to see the results. More information is described in Activity Logs.